We'd love to hear from you.
Whether you have a question about a fiber, need help with an order, or just want to say hello, our team is here for you.
Visit Our Studio
123 Woolen Way
Fiber City, VT 05401
By appointment only
Send a Message
Frequently Asked Questions
How long does shipping take?
Standard shipping takes 3–7 business days. Express options are available at checkout.
Do you ship internationally?
Yes! We ship to over 40 countries. International shipping takes 7–14 business days.
What is your return policy?
We accept returns within 30 days of delivery for unused items in original packaging.
Can I change or cancel my order?
Contact us within 2 hours of placing your order and we'll do our best to accommodate changes.